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W. HOWARD NICOL SCHOOL OF PRACTICAL NURSING CAREER DEVELOPMENT COURSES: |
CORPORATE TRAINING
MANAGEMENT/SUPERVISION Exchanging Respect for Diversity The obvious can be right under our noses. Learn to share a new understanding of replacing diversity with respect and how to look behind the words we hear into the reason for the words. Understand self-respect, self-esteem and self-image. Discover respect, diversity, and how we have more in common than we think. Parks 6 hrs CEU .6 Tuition $139 Crash the Barrier, Build the Team No sitting in this class! Discover team building and group interactions with a totally hands-on experience. Learn how you REALLY operate within a team and how to set your team up for failure or success. This course provides a safe and fun place to make mistakes and learn from them. An $8 assessment fee is payable to instructor at class. Parks 4 hrs CEU .4 Tuition $79 The Art of Negotiation Learn the art of negotiating with customers, employees, or vendors to gain successful outcomes and long term relationships. Anyone that negotiates with customers or vendors and deals with customer issues will benefit from this class. Begin by examining what you want out of the deal before you start the negotiation process. Learn the subtleties of negotiation, the art of moving the person from WHAT is said to WHY it is said. Gain practical experience that will translate to other areas of your life. Parks 6 hrs CEU .6 Tuition $139 Understanding Some of Those “Difficult” People Have you ever noticed that there are many difficult people in this world? Does it seem like some people go out of their way to make things hard for you? Would you like to get along better with others and have better relationships? Learn about how others think and process information. Discover how and why we, many times, treat different as wrong or difficult. This training gives you concrete ways to understand and deal with most of those difficult people and how not to be seen as being difficult yourself. Stevens 6 hrs CEU .6 Tuition $139 Management Skills for Frontline Supervisors (2-Part Series) This highly interactive course begins by defining just what a manager’s or supervisor’s job consists of and goes on to present suggestions, guidelines, and skills to assist one in successfully accomplishing that job. We will focus on and work through current issues that are critical to creating, building and managing a productive work group. Motivation, communication, individual leadership styles and how they impact situational leadership are also examined. Team building and how to lead teams from chaos to productivity is explored and areas of concern such as absenteeism and conflict are addressed as well as job standards, job descriptions, and employee evaluations that encourage employee growth and increased productivity. The program uses group discussion, exercises and role-playing to bring the material to life in a real world environment. Class participation is not only encouraged, it is required if you are to gain the most from this course. Taylor 12 hrs CEU 1.2 Tuition $195 Team Facilitator What is a facilitator? It is a person who can lead group discussions and keep participants focused on the topic. A facilitator is a person who solicits participation from individuals, reaches conclusions, and solves issues. Learn the tools to become an effective facilitator. Young 3 hrs CEU .3 Tuition $59 Effective Meeting Management Meetings can occupy up to 30% of a business person’s day. It is imperative to be certain this time is cost-effective and productive by learning how to plan, facilitate, and attend meetings. Concepts covered are types of meetings, operating agreements, appropriate planning, useful agendas and handling meeting derailments. Perrow 3 hrs CEU .3 Tuition $59 Make Work Fun: Ignite the Energy in Your Team Maximize attitude and accountability on the job. Catch the energy and release the potential. We spend most of our waking hours at work. How can we make it more fun and energizing? Based on Fish Tales, this course provides a playful look at improving teamwork, attitude and accountability. Learn to inspire those with whom you work. Feel positive and fulfilled by your work. Use your power to create a workplace that is more interesting, playful and energetic. Perrow 3 hrs CEU .3 Tuition $59 Conquering Negativity in the Workplace As we all know, negativity can cause problems in organizations and in interpersonal relationships alike. Learn to communicate clearly, skillfully confront people who discourage or oppose others, and address your own needs for a more positive outlook at work. Young 3 hrs CEU .3 Tuition $59 Introduction to Quality Assurance A “Style” of management that builds quality into our daily business routine, Quality Assurance, affects the quality of management as well as the quality of products or services offered. In today’s world, quality is a must survival issue for business to meet customers increasing need for “value”. Thus, we tend to focus on product quality rather than the quality of our business. John Menches, CEO of Menches Brothers Original Hamburger & Restaurants, invites you to hear what he works at every day to keep his business performing. His promise to you: a true understanding of your “quality management” along with enthusiastic QA discussions. Sound different? Join us and take the first step in a quality direction. Menches 2 hrs CEU .2 Tuition $49 PROFESSIONAL DEVELOPMENT Managing Multiple Priorities Are you overwhelmed at work? Have you ever worked all day and didn’t feel like you have accomplished anything? Do you have trouble separating your home life from your work life? Do you never seem to have enough time to do what you really want to do? Learn how to better recognize your REAL priorities. Develop a system that lets you focus on the most important tasks. Get tools that will let you better control your work day so you have a home life. Stevens 6 hrs CEU .6 Tuition $139 Time Management for the Business Professional Great time management is not truly about time, but about the benefits we derive in our lives from better usage of our time. Taking charge of your time improves productivity, reduces stress, creates balance and moves us forward towards our life goals. Learn to analyze your Time Bandits, create a workable capture and retrieve system and reclaim some personal time. Perrow 3 hrs CEU .3 Tuition $59 How to Give Power Presentations Do you suffer from the number one fear of most Americans – PUBLIC SPEAKING? Have you ever noticed that successful people have no trouble speaking in front of any size audience? Have you ever tried to present your ideas in a meeting and had butterflies in your stomach? Have you ever tried to make a formal presentation for any reason and ended up feeling you could have done a better job? Learn the nine steps to giving a powerful presentation. Become more confident. Learn what the pros know about speaking in public. Stevens 6 hrs CEU .6 Tuition $139 Presentations That Rock Are you giving stand out presentations that help your audience see your value? A few factors of success can separate you from your peers. Visibility equals viability. Stand out presentations and a stand out presence increase your viability, and gives you an edge in interviews and presentations. Discover 10 strategies for getting rave reviews the next time you have an opportunity to stand in the spotlight! Ungar 3 hrs CEU .3 Tuition $59 Improving Business Correspondence Does your business correspondence create a professional image for your company? Do you know the correct and up-to-date letter, memo, and e-mail styles? Could you pass a basic grammar test? If you answered "no" to any of these questions, you need this business communication review. It will give you practical, relevant information to improve your company's image and success. Stephan 3 hrs CEU .3 Tuition $59 Improve Communication to Improve Profits Communication in business is imperative to success. Do you and your co-workers project a positive "customer service" image? This seminar will show you easy and practical ways to enhance verbal, non-verbal, and written communications as well as describe the differences and ways to improve gender communications. This seminar is designed to make an immediate difference in your company's image which should enhance your company's profits. Don't miss this fast-paced and valuable session! Stephan 3 hrs CEU .3 Tuition $59 MARKETING Drive Customers to Your Business with a One-Day Event Interested in bringing more traffic into your business? Learn how to plan and execute a successful selling event for your business. We’ll discuss planning, marketing, obtaining employee buy-in, the details, week-by-week as the big day comes closer. We’ll also talk about analyzing your event afterwards so you can make improvements for next time. Step-by-step workbook included in the price of the class ($20 value). Brown 3 hrs CEU .3 Tuition $59 Reaching Your Customers in an Ever Changing World The Internet has dramatically changed how some consumers shop. How do you reach those that are exclusively on-line and still have a presence with more traditional consumers? In this workshop we’ll discuss the consumer of today, the generational differences of consumers and how to have an interactive presence on the Internet. We learn how you can use blog postings (a web log diary) to share an on-going dialogue with your customers and prospects about industry news and updates. Learn how to keep your customers coming back to hear what you have to say. Brown 4 hrs CEU .4 Tuition $79 Are You A Human Helicopter? Are you looking to kick your career or your business into high gear and aren’t quite sure how? We’ll share ten secrets of taking your career to the next level--steps to take you from hover to soar. Learn how to move your career or your business to the next level. This crash course on accelerating your career will include tips on how to move any process forward and how to stay in control of any situation. Ungar 3 hrs CEU .3 Tuition $59 The Buzz about Brand: How to Market in the 21st Century Branding is the future of marketing. How do you move from commodity to brand? How do you transform a product or a service from a commodity? From commodity to brand is a journey every 21st century traveler needs to make. Learn 7 steps to begin building your brand. Branding is something that you do WITH a customer. Selling is something you do TO a customer. Ungar 3 hrs CEU .3 Tuition $59 How Winners Sell In the 21st Century To be successful in the 21st century, we have to revolutionize how we conduct business. Does it ever feel like a war out there? Do you ever feel like you have to lose the price battle to win the war? Adapt a 21st century mindset. Learn 10 strategies to outsell your competition and win the next sale. Start making a difference today in how you sell, who you sell to, and how often you close a sale. Ungar 3 hrs CEU .3 Tuition $59 Find Your Competitive Edge (2-Part Series) It’s time to make the invisible visible. Step up—discover your value. Stand out—make your value more visible. When you have the clarity to communicate the value that you uniquely bring to a situation, you find your competitive edge. This systematic approach will revolutionize how you create “buy-in”, influence high-risk decisions and develop personal confidence. You need to know: your message, your market, and your method of communication. Then you will have the success you need and want to have. Ungar 6 hrs CEU .6 Tuition $139 Marketing Systems That Make Money Learn how to become the obvious choice for your ideal customer. In this class you will identify your Signature Strengthä (your unique selling proposition, what sets you apart), then you will uncover what your customer really wants when they are buying what you sell, and finally, how to communicate with your ideal customers and take them from strangers to loyal champions of your business. Target audience: Marketing managers, industrial marketing and sales managers, non-profit managers, entrepreneurs, business owners, network marketing representatives, insurance sales, real estate sales. Taylor 6 hrs CEU .6 Tuition $139 CUSTOMER SERVICE G.R.E.A.T. Customer Service Stand out from the competition by offering the five steps of G.R.E.A.T. customer service. People buy from those they like and trust and in this seminar you’ll learn tips on building a relationship, overcoming objections and handling difficult customer situations. Whether you are a business owner, manager or just come in contact with customers, this is a class for you. Brown 3 hrs CEU .3 Tuition $59 HUMAN RESOURCE MANAGEMENT Drug-Free Workplace Provide your employees a safe and healthy workplace free from the influence of alcohol and drugs with reduced personal accidental injury, property damage or loss absenteeism, tardiness, and indifferent work performance. Learn how an effective substance abuse program can help your organization achieve these goals. Find out how to initiate, implement and maintain: an all-inclusive written policy that clearly spells out how everyone benefits; ongoing education for all employees; effective training for supervisors regarding their duties and responsibilities; and other program facets. Farson 4 hrs CEU .4 Tuition $79 Sexual Harassment Protect your employees from hostile environments associated with sexual harassment while protecting your organization’s assets. Learn how an openly visible program of sexual harassment prevention can protect your employees and your organization. Acquire step-by-step methods for providing all employees with a more complete understanding of types of sexual harassment, awareness of appropriate responses and resolutions in an effective sexual harassment policy. Farson 4 hrs CEU .4 Tuition $79 Hiring and Firing What qualities are you looking for in a prospective employee? What skills do you need to conduct an effective interview? Learn the importance of good hiring and firing practices: how to recruit, interview, and choose the best candidate for the job; how to terminate the employment relationship fair, square, and legal. We will practice effective hiring & firing skills in class. George 3 hrs CEU .3 Tuition $59 Human Resource Policies and Procedures Written policies can work for or against a company. Haphazard policies written on an as-needed basis can cause havoc. Learn when policies and procedures should be in writing and how to write them so they dovetail with other in-house policies and procedures. George 3 hrs CEU .3 Tuition $59 Performance Management Programs Help your employees succeed so that your organization can succeed. Turn a dreaded exercise into a mutually beneficial habit. See how to set individual objectives in support of organizational goals. Incorporate appropriate core-competencies and behaviors into meaningful discussions between supervisors and employees. Provide the framework for managerial support and assistance for your employees in their ongoing professional and personal development. Farson 8 hrs CEU .8 Tuition $159 SMALL BUSINESS Starting a Business in Ohio Find out what it takes to become an entrepreneur in Ohio. Research your competitors and learn how to compete. Networking and branding will connect you with the target that will be purchasing your product or service. Know what features are and how they benefit your customers. Young 3 hrs CEU .3 Tuition $59 Developing Your Childcare Business (9-Week Series) Learn how to be an entrepreneur while developing your family childcare business. If you are a startup or an existing childcare provider you will benefit from this course. Curriculum includes: history and current state of childcare business, future trends, balance sheet, profit/loss statement, strategic plan and more. Additional book fee $45 payable to instructor at first class. Young 27 hrs CEU 2.7 Tuition $395 HEALTHCARE American Red Cross CPR Training Are you prepared to save a life? Emergencies happen when you least expect them. It pays to be prepared. Sudden cardiac arrest, a leading cause of death in the United States, accounts for more than 200,000 deaths every year. It is estimated that 95% of cardiac arrest victims die before they reach a hospital or other source of medical help. Attend this class to learn the skills needed to save a life. We can customize the training to meet the needs of specific groups and individuals. Whether you want training for employees, or simply want to know how to help in an emergency, this training is for you. Registration must be completed one week prior to the first class. Tisevich 3 hrs Tuition: $25 CPR Challenging Challenges give the previously trained individual the opportunity to recertify without taking the full CPR course work. The candidate for recertification will be responsible for passing the written and skill tests to earn certification. The session takes approximately one hour to complete. Schedule your CPR Challenging session with Becky Tisevich by calling 330-896-8256. Customized Healthcare Training:
For information call: Pat Conry 330-896-8110 TECHNOLOGY Web Design Basics In this class, you will leave with a fully functional, ready-to-publish web site, a CD-ROM with design software, printed reference materials, and the knowledge to perform basic maintenance and site updates. Supply fee $10 payable to instructor at first class. Loo 12 hrs CEU 1.2 Tuition $156 Web Site Support Is your web site stale and outdated? This informative class will help you update your web site design and marketing message. You will learn how to take back control of your web site and how to avoid excessive monthly hosting fees. Loo 3 hrs CEU .3 Tuition $39 Other Computer Courses:
For information or a class schedule call: 330-896-8200 Industrial/Technical Training:
For information call Becky Tisevich: 330-896-8256 |
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