Certifying Business Professionals in leading business practices and skills…

Almost every job has a core set of business components that requires the professional to develop essential skills. As many professionals pursue their career, there is a need to differentiate between “the ordinary” and “certified professional.” The CBP certification provides the differentiator by certifying that the professional can demonstrate specific skill sets. Certification exams are available but not included in the cost of each course.

CUSTOMER SERVICE

This course provides the foundation for quality customer service and focuses on building life-long customer relationships by developing customer-care strategies. Use various hands-on, interactive scenarios to develop guidelines for emerging technologies and customer care skills.

12 hrs           CEU 1.2         Tuition/Book $195, 3 or more from same organization $175

LEADERSHIP

Equips the business professional with the skills and characteristics required for effective leadership. Effective leadership skills are in demand in every aspect of business and are recognized as an indispensable element for corporate success. Covers all of the essentials for today’s leader. This is a hands-on, interactive module that uses real life scenarios to develop practical leadership skills.

12 hrs           CEU 1.2         Tuition/Book $195, 3 or more from same organization $175

SALES

Lays the foundation for professional selling by developing the selling process using effective sales methodologies. You will learn the skills and tactics of the leading sales professionals and take part in interactive scenarios to master those skills. Covers all the major sales stages and teaches the best practices in the sales industry.

12 hrs           CEU 1.2         Tuition/Book $195, 3 or more from same organization $175

BUSINESS ETIQUETTE

Develops the concept of business etiquette and the proper etiquette practices for different business scenarios. Learn the etiquette requirements for meeting, entertaining, telephone and Internet business interaction scenarios. Addresses etiquette challenges when doing business in a multi-cultural environment.

12 hrs           CEU 1.2         Tuition/Book $195, 3 or more from same organization $175

BUSINESS COMMUNICATION

Equips the business professional with the best communication practices and develops business communication as a discipline. Explores the study of the process of communication in the business environment, allowing us to understand how to make better choices in our day-to-day communication.

12 hrs           CEU 1.2         Tuition/Book $195, 3 or more from same organization $175

PROJECT MANAGEMENT

Equips the business professional with leading methodologies and practices in the project management field. Project management is a requirement for professionals in many fields, with many employers now identifying project management skills as vital for corporate success.

30 hrs           CEU 3.0         Tuition/Book $395, $375 for 3 or more from same organization

COMPUTER TECHNOLOGY SPECIALIST

Computer technology is now fully integrated into most aspects of business. This training provides the business professional with working knowledge of the essential computer technology concepts required to survive in today’s technological workplace. Computer technology essentials covered:              

          -Introduction to Computers            - Internet Technology & Concepts

          - Computer Architecture                - Electronic Commerce

          - Computer Storage Solutions         - Computer Security Measures

       - Software Applications                - Computer Health & Safety Considerations

          - Networking Essentials                 - Intellectual Property Rights

30 hrs           CEU 3.0         Tuition/Book $395, $375 for 3 or more from same organization

JOB READINESS

The purpose of the Job Readiness course is to assist job seekers with successful job search strategies and information. Topics covered include applications, resume hints, background checks, references, company research and successful interviewing.

Tuition: $45
Tue & Th 6 - 8 pm, 4 hours, 1 week